True story..
From Lotus Sametime
X: Okay, I’ve sent you the problem log..
TechSupport: Oh okay..
X: I need your help.. Thank you..
TechSupport: No problem..
X: [confused]
X: [calls friend]
From Phone
X: Dude, this is strange..
Friend: What is..?
X: So I sent the log a couple minutes ago, but support says immediately that there’s no problem..!
Friend: [confused]